Don’t you hate to wait? I took my to get the oil changed a couple of weeks ago and there were three cars ahead of me. A man graciously opened my car door and escorted me to the “waiting room” like it was a 5-star resort, which it definitely was not. I sat there and waited and waited, constantly looking through the glass at the garage bays to monitor the progress. As I sat there I was thinking, “can’t they move any faster; there seems to be a lot of standing around doing nothing going on.” Then of course I realized that there was more to the story as there was someone under the car… (Read More)
March Madness
March 22, 2011
March is a busy month for me. Last week I was in Atlanta at a national study club I was invited to be a part of. Today I leave for my son’s hockey tournament in Lake Placid and next week I’m off to Haiti for 7 days. I have to find some time to work!!
The study club meeting last week was great. I presented some material but got the most out of just talking with other dentists from around the country. A major discussion was the economy and how it has affected our dental practices. The common thread amongst most dental offices was patients putting off treatment due to finances or needing to… (Read More)
The Dental Scam – Unveiled
March 11, 2011
Last week I told you about a Reader’s Digest headliner from 1997 called, “Exclusive Investigation: How Dentists Rip Us Off.” The author had traveled around the country with his dental x-rays to different dental offices requesting treatment plans. The recommended treatment ranged from nothing to $30,000. How could this be? Was he really getting “ripped-off”?
I bring this up from so long ago because this magazine was sitting in my reception area of my “new” practice back in 1997 and I still see the image every once in a while. I am sure that most dentists do not want people to think that they are trying to rip them off.
Every dentist has… (Read More)
Is your dentist retiring?
November 8, 2010
It has happened. The worst possible thing in the world you could ever imagine has happened to you. The dentist you have been seeing for the last 20 years has retired. What are you going to do?
Many people, including myself, get attached to their healthcare providers. When you build a relationship with your healthcare provider and the office staff, there is a level of comfort in knowing that when needed, there is a person/office that is there to take care of you and you trust. When that provider retires there is a sense of abandonment, obviously not intentional, and that feeling of – What do I do now?
In many cases, the… (Read More)