This column and the one to follow discuss the issues involved with the water used in the dental office. Water that is used in the dental office is usually the same town water that people drink, use to cook and bathe in. However, in the dental office, the water sits around in plastic tubing and “things” can grow in plastic tubing. Wouldn’t you like to know that the water being squirt into your mouth is clean?
I am bringing this up because it is an often overlooked part of the dental office and is important to consider. The information was obtained from the ADA website.
What are biofilms?
Biofilms are microscopic communities… (Read More)
November 22, 2010
November 19, 2010
Patients will sometimes balk at treatment not covered by their dental insurance. Dentists will often hear, “Just do what my insurance covers. I don’t want anything extra.” In fact, a recent ADA poll showed that a lack of dental insurance was the No. 1 reason most patients gave for not visiting a dentist. So, here are some frequent questions patients often ask about dental insurance.
Why doesn’t my insurance cover all of the costs for my dental treatment?
Dental insurance isn’t really insurance (defined as a payment to cover the cost of a loss) at all. It is a monetary benefit, typically provided by an employer, to help their employees pay for routine… (Read More)
November 12, 2010
…….quoting Rodney Dangerfield. I was travelling recently in Baltimore for a meeting. I do what I usually do when I travel – get on the computer and search the web to see what local dentists are doing in that particular area. I know, it’s weird but that’s what the “dental consulting wanna-be / marketing junkie” does.
In my search I came across an office that was reviewed by a new patient who complained she felt that the dentist showed her no respect by assuming that she wanted to be called by her first name. That got me thinking. I do have a place on my new patient forms that says, “Preferred to be called”.… (Read More)
November 8, 2010
It has happened. The worst possible thing in the world you could ever imagine has happened to you. The dentist you have been seeing for the last 20 years has retired. What are you going to do?
Many people, including myself, get attached to their healthcare providers. When you build a relationship with your healthcare provider and the office staff, there is a level of comfort in knowing that when needed, there is a person/office that is there to take care of you and you trust. When that provider retires there is a sense of abandonment, obviously not intentional, and that feeling of – What do I do now?
In many cases, the… (Read More)